Privacy Policy — 477bat Data Protection

1. Data Controller & Scope

477bat operates as the data controller for all personal information collected through the 477bat platform at https://477bat.vip. This Privacy Policy applies to all individuals who access, browse, or register an account on the 477bat platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other regions of Bangladesh.

As data controller, 477bat determines the purposes for which personal data is collected and the means by which it is processed. We are committed to processing personal data lawfully, fairly, and transparently, and to collecting only the data that is strictly necessary for the purposes described in this Privacy Policy.

1.1 Scope of This Policy

This Privacy Policy covers all personal data collected through the following channels:

• The 477bat website at https://477bat.vip and all associated sub-pages;
• The 477bat account registration and login process;
• Deposit, withdrawal, and payment processing activities;
• Customer support interactions conducted via email or live chat;
• Participation in promotions, bonuses, tournaments, and seasonal events;
• Technical data collected automatically through cookies and server logs during platform use.

This Policy does not apply to third-party websites, payment processors, game studios, or services that may be linked to or integrated with the 477bat platform. We encourage you to review the privacy policies of any third-party service you interact with independently of 477bat.

2. Personal Data We Collect

477bat collects personal data through two primary means: information you provide directly to us when registering or using the platform, and information collected automatically through your use of the platform. We collect only what is necessary and proportionate to the purposes described in this Policy.

2.1 Data You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you may provide the following categories of personal data:

2.2 Data Collected Automatically

When you access and use the 477bat platform, we automatically collect certain technical and behavioural data, including:

• Device & Technical Data: IP address, device type (mobile/desktop/tablet), operating system, browser type and version, screen resolution, and language settings;
• Usage Data: Pages visited, games launched, bet history, session duration, click patterns, and navigation paths within the platform;
• Transaction Logs: Timestamps and reference numbers for all deposits, withdrawals, bonus credits, and wager settlements;
• Geolocation Data: Country and region-level location derived from your IP address (477bat does not collect precise GPS coordinates);
• Cookie Data: Session identifiers, preference settings, and analytics identifiers stored via cookies and similar technologies (see Section 4 for full details).

3. How We Use Your Data

477bat processes your personal data only for specific, explicit, and legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The table below sets out each processing purpose, the data categories involved, and the legal basis for processing.

3.1 Marketing Communications

477bat will only send you promotional emails, SMS messages, or in-platform notifications about bonuses, seasonal offers, and new game releases if you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in the account dashboard or by emailing [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

3.2 Automated Decision-Making

477bat may use automated processes to flag accounts for fraud review, duplicate account detection, and responsible gaming intervention. Where an automated decision results in a material consequence for you — such as a withdrawal hold or account suspension — you have the right to request human review of that decision by contacting [email protected].

4. Cookies & Tracking Technologies

477bat uses cookies and similar tracking technologies to operate the platform effectively, maintain your login session, and understand how players interact with the site. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot access other files on your device.

4.1 Types of Cookies Used by 477bat

4.2 Third-Party Cookies

Game studios integrated with 477bat — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may set their own cookies within their game iframes for session management and game-state persistence purposes. These cookies are governed by the respective studio's privacy policy. 477bat does not deploy third-party advertising or retargeting cookies.

4.3 Managing Cookies

You may control cookie settings through your browser's privacy and security settings. Note that disabling strictly necessary cookies will prevent the 477bat platform from functioning correctly — you will not be able to log in or place bets with strictly necessary cookies disabled. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce the quality of your experience.

5. Data Sharing & Third Parties

477bat shares personal data with third parties only where necessary to deliver the platform's services, comply with legal obligations, or protect the integrity of the platform. We do not share your data with third parties for their own commercial marketing purposes.

5.1 Categories of Third-Party Recipients

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank receive the transactional and identity data necessary to process your deposits and withdrawals. These providers are contractually bound to process your data solely for payment purposes and to maintain appropriate security standards.
• KYC Verification Providers: 477bat may use third-party identity verification services to validate your NID card, passport, or address documents during the KYC process. These providers process your data solely for verification purposes and are prohibited from retaining it beyond the verification period.
• Game Studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other integrated game providers receive the minimum data required to initialise and operate game sessions (typically a pseudonymised player identifier and session token — not your full name or financial details).
• Fraud & AML Screening Services: 477bat uses third-party fraud detection and anti-money laundering screening tools that may process device fingerprint data, transaction patterns, and account behavioural data to identify suspicious activity.
• Customer Support Platform: Our customer support tools may store support ticket data and chat transcripts on behalf of 477bat. These providers are engaged as data processors under contractual data processing agreements.
• Legal & Regulatory Authorities: 477bat will disclose personal data to competent legal or regulatory authorities where required to do so by applicable law, court order, or lawful government request.

5.2 International Data Transfers

Some of the third-party service providers listed above may operate in jurisdictions outside Bangladesh. Where personal data is transferred internationally, 477bat takes steps to ensure that adequate safeguards are in place — including contractual data processing agreements incorporating standard data protection clauses — to maintain the level of protection required under this Privacy Policy.

6. Data Retention & Deletion

477bat retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal, regulatory, or responsible gaming obligations. The following retention periods apply:

6.1 Account Closure & Data Deletion Requests

If you close your 477bat account or submit a formal data erasure request, 477bat will delete or anonymise your personal data in accordance with the retention periods set out above. Data subject to mandatory legal retention periods cannot be deleted prior to the expiry of those periods, even upon request. Self-exclusion records are retained indefinitely to prevent re-registration by self-excluded players — this is a responsible gaming obligation that takes precedence over erasure requests.

To submit a data deletion request, email [email protected] with the subject line "Data Erasure Request" and include your full registered name, account username, and registered email address. We will acknowledge your request within 5 business days and complete the erasure or provide a written explanation of any applicable retention obligations within 30 days.

7. Your Rights as a Data Subject

As a player registered with 477bat, you have the following rights in relation to your personal data. These rights can be exercised at any time by contacting the 477bat privacy team at [email protected].

• Right of Access: You have the right to request a copy of all personal data 477bat holds about you. We will provide this in a structured, commonly used, machine-readable format (such as PDF or CSV) within 30 days of your request at no charge.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. For identity data changes (e.g., legal name), we may require supporting documentation.
• Right to Erasure ("Right to be Forgotten"): Subject to mandatory legal retention obligations, you have the right to request deletion of your personal data. We will action erasure requests within 30 days where no legal retention obligation prevents deletion.
• Right to Restrict Processing: In certain circumstances (e.g., where you contest the accuracy of data or object to its processing), you have the right to request that we restrict processing of your data while the matter is under review.
• Right to Data Portability: You have the right to receive your account and transaction data in a structured, portable format so that it can be transferred to another service provider, where technically feasible.
• Right to Object: You have the right to object at any time to processing of your personal data for direct marketing purposes. You also have the right to object to processing based on legitimate interests grounds, subject to 477bat's ability to demonstrate compelling legitimate grounds that override your interests.
• Rights Related to Automated Decision-Making: Where a decision producing significant effects on you has been made solely through automated processing, you have the right to request human review of that decision.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

7.1 Age Restriction & Minor Protection

477bat strictly enforces an 18+ age policy. 18+ We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or submitted personal data, we will immediately close the account, delete the associated data, and void any transactions. Parents and guardians who believe a minor has accessed 477bat are asked to contact us immediately at [email protected].

8. Contact & Policy Updates

8.1 Contacting 477bat on Privacy Matters

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 477bat privacy team using the details below. All privacy correspondence must be in English and submitted via email:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response Time: 477bat aims to acknowledge all privacy enquiries within 5 business days (BST, UTC+6) and to provide a full response within 30 calendar days.
• Language: All privacy correspondence is handled in English. Responses will be issued in English only.

8.2 Policy Updates & Version Control

477bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via their registered email address at least 14 days before the updated Policy takes effect. The effective date at the top of this page will be updated accordingly.

Continued use of the 477bat platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should cease using the platform and submit an account closure request before the new Policy takes effect.

8.3 Governing Language

This Privacy Policy is written in English and governs your relationship with 477bat in full. In the event of any conflict between the English version of this Privacy Policy and any translation or summary provided for informational purposes, the English version shall prevail at all times.